Disclosure Notice of Privacy Practices
TRISCENDNP (“we” or “us”) is committed to keeping your personal information private. The Gramm-Leach-Bliley Act instituted special provisions whereby organizations are required to disclose how they share your nonpublic personal information. The purpose of this letter is to share our privacy practices with you.
In the course of providing various business services to you and your employer we collect certain nonpublic personal information about you. The nonpublic personal information we collect may include your social security number and various financial account balances, as well as information regarding your income and financial assets. We obtain this information from you, from applications or other forms that you complete, or from various third parties, including your employer, insurance carriers, or consumer reporting agencies. To protect your nonpublic personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
We share your nonpublic personal information with insurance carriers and their representatives, your employer, our affiliates, and third-party data backup providers. We share nonpublic personal information when processing your application for life insurance coverage and in servicing and maintaining your life insurance policies in conjunction with your executive benefit program. Throughout the year, we obtain account updates from insurance carriers for the purpose of servicing your program and share them with your employer pursuant to the terms of your program agreements. Information is shared with your employer only to the extent the information relates to the maintenance of your program – sensitive health information is not shared with your employer.
We share nonpublic personal information with our affiliates. In servicing your executive benefit program, we utilize various affiliates of TRISCENDNP to perform everyday business purposes, such as servicing your program and assets associated with your program.
In general, we do not share nonpublic personal information about former customers. We do share nonpublic personal information about former customers to the extent such information is necessary to service or maintain an existing executive benefit program. In the case of an existing program, the scope of the information sharing is limited to those
interactions with insurance carriers and their representatives, employers, and affiliates necessary to service the program. We do not share mobile phone numbers or other contact information with third parties/affiliates for marketing/promotional purposes.
Other than the information described above, we do not share nonpublic personal information except as permitted by law.
Last Updated: October 23, 2023
- Visit TRISCENDNP’s Secure Access for Executives (the “SAFE”) portal (“Website”); or
- Receive or reply to email or other electronic communications from us.
TRISCENDNP controls and operates the Services from the United States and the Services are intended for use only by citizens of the United States. The Services are not intended to subject TRISCENDNP to the laws or jurisdiction of any state, country, or territory other than that of the United States.
Personal Information We Collect
We may ask you to provide certain personal information about you or that may be used to personally identify you or to contact you. For example, you may provide us with general identification and account information such as your name, telephone number, policy, or account number, mailing address or email address when you:
- Submit a request for information;
- Request that we contact you; or
- Request that we provide you with an online account to access and use the SAFE.
You may be required to provide personal information to us in order for us to respond to your requests.
How We Use Personal Information
We use personal information collected online for business purposes, including:
- To provide the Services;
- To respond to your requests;
- To authenticate registered users and facilitate the log-in process;
- To maintain, develop, analyze and improve our Website and Services;
- To inform you about products and services we offer that may be of interest to you;
- To carry out our obligations and enforce our rights;
- For risk management, such as to protect our Website and Services, including for fraud monitoring, detection and prevention;
- To comply with laws and regulations, any court order, any legal process or law enforcement requirements;
- For other business purposes, such as data analysis and to evaluate and improve our Website;
- To fulfill the purpose for which you provide the personal information; and
- For other purposes disclosed by us when you provide the personal information.
How We Disclose Personal Information
We do not sell your personal information to anyone. We do not share your mobile telephone, or other contact information, with third parties/affiliates for marketing/promotional purposes. We may disclose personal information that we collect to:
- Our third-party vendors, service providers, contractors or agents who perform services on our behalf, and who are required to keep the personal information confidential and only use it for the purposes for which we disclose it; and
- Other third parties as permitted or required by law, such as regulators and law enforcement authorities.
We may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, your IP address, browser type, and operating system. The information we collect automatically may not include personal information, and we do not maintain or associate it with personal information we collect in other ways. This information helps us improve our Website and deliver a better experience to you.
We also collect information through emails. From time to time, we may send you emails about our products and services. We may collect information regarding your interaction with these emails, including whether you opened the email, how long you viewed the email, and whether you opened any links in the email.
How We Protect Your Information
We seek to use reasonable administrative, technical, and physical safeguards and security measures to protect your personal information within our organization.
The safety and security of your information also depends on you. Where we have given you, or you have chosen, a user ID and/or a password for access to your account or certain parts of our Website, you are responsible for keeping the user ID and password confidential.
Unfortunately, the transmission of information via the internet is not completely secure. Although we seek to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website. You should only access the Services within a secure environment.
Children’s Privacy Online
Our websites are not intended for, or directed toward, children. We do not knowingly collect or post information from children under the age of 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us using the information under “Contact Us” below.